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Our Location

Heathrow, London, UK

Refund Policy

  • Thank you for booking your airport parking with Airportparkingsupport.co.uk. We understand that travel plans can change. This Refund Policy outlines the conditions under which cancellations and refunds are processed.

    1. Cancellations & Amendments

    • Flexible / Can-Cancel Bookings: If you purchased a flexible or cancellable booking option, you can cancel or amend your booking up to 24 or 48 hours (depending on your selected package) before your scheduled drop-off time for a full refund (minus any non-refundable booking fees, if applicable).

    • Non-Flexible Bookings: Bookings labeled as “Non-Refundable,” “Super Saver,” or “Promo” cannot be cancelled, amended, or refunded once confirmed.

    2. How to Request a Refund

    To request a cancellation and refund, you must notify us in writing before the applicable cancellation deadline:

    • ✉️ Email your request to: support@airportparkingsupport.co.uk

    • 📋 Required Details: Please include your Full Name, Booking Reference Number, and Vehicle Registration in your email.

    3. Processing Refunds

    • Once approved, refunds will be credited back automatically to the original payment method used during the booking.

    • Please allow 5 to 10 working days for the refund to reflect in your bank statement, depending on your card issuer or banking institution.

    4. No-Shows and Partial Unused Services

    • No-Shows: If you fail to arrive at the parking facility or do not utilize the booked service without prior written cancellation, no refund will be issued.

    • Early Returns: No refunds or partial price adjustments will be provided if you collect your vehicle earlier than your original booked return date and time.

    5. Service Disruptions and Flight Cancellations

    If your flight is delayed or cancelled by the airline, please notify us as soon as possible. While we will make every effort to accommodate schedule adjustments, refunds for cancellations made within the standard deadline due to airline disruptions are not guaranteed unless flexible booking protection was selected.

    6. Contact Support

    For urgent cancellation queries or assistance regarding your refund request, please reach out to our team:

Our Parking Service Statistics

Providing reliable airport parking solutions across major UK terminals with guaranteed safety,
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Our customer support and airport parking assistance team is available 24/7 to help with your bookings.

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